Our Team
Colin Macdonald
Colin Macdonald – Managing Director
Born and raised in Toronto, Colin has first-hand knowledge
of the communities which make up this great city. He holds an
undergraduate from the University of Western Ontario, and a Masters in
Business Administration from the University of Edinburgh, Scotland.
Colin came to Home Instead through Bruce Mahony, who is the current
Managing Director of our Central Toronto Office. With more than two
decades of management experience, Colin brings new focus and fresh
energy to the Toronto East office.
“Our office will remain client centric in everything we
do. Value, innovation and quality will remain the principle tenets of
our service model. Look to us to provide your family and loved ones
with the most sincere, responsive and highest quality supportive care.”
Sonia Goncalves
Sonia Goncalves – Client Services Manager
Fluent in over four languages, Sonia joins our team from a
hospitality background where her last role was Director of Food Services
at the Glendon College campus of York University. If you are
fortunate enough to work with Sonia, you will find her presence
re-assuring, her sincerity genuine and her professionalism beyond
reproach. Sonia was born in Setubal, Portugal and immigrated to Canada
as a young girl. Her strong belief in family and an affinity for the
elderly brought her to our Toronto Home Instead family. Home Instead
offices in Portugal don’t know what they missed…..
Lisa Xie – Client Care Coordinator
Lisa joins our office from Aramark Canada where she held the
position of Marketing Manager. Lisa is a native of Toronto, growing
up in the east end where she still resides. She holds a Bachelors of
Applied Business from George Brown College, and has held various roles
in hospitality services before joining our team. Lisa works closely
with our team of CareGivers to ensure consistent and quality care is
being delivered. Lisa also helps to manage and maintain our online
properties, facilitate our community workshops and is involved in the
ongoing recruitment and selection of our staff.
Eva Wansi
Eva Wansi – CareGiver & Office Assistant
Eva is one of the many supportive CareGivers who work with
our clients in the community. In her time working with us, Eva has
also assisted in the office in the scheduling and assignment of client
care but ultimately prefers to work with clients directly. It is
through the professional and caring nature of staff like Eva that none
of our clients are without care when they need it most.
Sheryl Sanchez – On-Call Supervisor
Sheryl supports our office after hours and on weekends by
ensuring our schedule of care is maintained and any client emergencies
are properly and efficient expedited. While Sheryl only dedicates her
evenings and weekends to support our office, she is an integral part
of our team and helps in managing the human resource aspects of our
operations.
Abbey
Abbey – Therapy Dog in Training
Abbey joined our team from the Toronto Animal Services
Shelter on Progress Avenue. She was adopted in September 2012 at the
tender age of five months. As a Rhodesian Ridgeback, Abbey comes from a
very particular heritage. She is both beautiful and intelligent, and
is acutely aware of the energy and behavior that others exercise
around her. Our St. John’s Ambulance training continues to progress
and we hope to be able to bring Abbey with us in the near future to
visit with our clients and those in the institutions with whom we work
