Our Senior Care East Toronto Team
Our Care Professionals
The heart of Home Instead Toronto East is our team of over 60 dedicated Care Professionals—compassionate, trained caregivers who serve families throughout The Beaches, East York, and Scarborough.
Our Care Pros are carefully selected for both their professional qualifications and their genuine commitment to senior care. Each team member completes comprehensive training in personal care, companionship, dementia care, and safety protocols before entering your home. Many of our caregivers are Personal Support Workers (PSWs) or hold nursing backgrounds, and all undergo thorough background checks and reference verification.
What sets our Care Pros apart is their heart for the work. They're not just providing services—they're building relationships. Whether helping with daily activities, preparing meals, providing transportation to appointments, or simply sharing conversation over a cup of tea, our caregivers treat your loved ones with the dignity, respect, and warmth they deserve.
Our extensive team reflects the diversity of East Toronto, with caregivers who speak multiple languages, including Portuguese, Tagalog, Tamil, Mandarin, and more. Our language variety enables us to match clients with caregivers who share their cultural background and language, fostering greater comfort and connection.
With over 60 Care Professionals on our team, we have the capacity and flexibility to match you with a caregiver who truly fits your needs, schedule, and personality. Our office team supports every Care Pro to ensure consistent, reliable, and high-quality care—because we know that the right fit makes all the difference in enhancing quality of life for the seniors and families we serve.
Diana Cabrera
Client Care Coordinator
Born in Cuenca, Ecuador, and raised in Canada, Diana has always been guided by a deep sense of compassion and a commitment to service to others. From a young age, she dreamed of making a meaningful difference in her community, which led her to pursue Police Foundations at Humber College. During her studies, she realized her true calling was not in law enforcement, but in providing care, comfort, and support to those in need—especially seniors.
With over 10 years of experience working with older adults in East Toronto, Diana's passion for senior care began at Revera Retirement Home, where she discovered the profound joy of helping others live with dignity and connection. Her empathy, dedication, and genuine warmth continue to shine through in every interaction with clients and their families across The Beaches, East York, and Scarborough.
Beyond her professional role, Diana's greatest joy comes from being a mother. She believes the patience, understanding, and love that guide her as a parent are the same values that define her approach to caregiving.
Diana is proud to be part of a small but mighty team that feels more like family—united by a shared passion for making a difference in seniors' lives every day, one caring connection at a time.
Tasnuva Chowdhury
Service Coordinator
Born in Dhaka, Bangladesh, and later settling in Canada, Tasnuva has always been deeply passionate about helping others and contributing to her community. Guided by this commitment, she pursued studies in Social Work at Centennial College.
Before stepping into her current role as Service Coordinator at Home Instead East Toronto, Tasnuva worked as a Caregiver with the same office. That experience gave her the invaluable opportunity to engage directly with clients, understand their needs, and build meaningful relationships. As a Service Coordinator, she is responsible for managing schedules, overseeing client care, and fostering caregiver engagement to ensure the highest quality of service and support for both clients and staff across The Beaches, East York, and Scarborough.
Her journey in caregiving began with caring for her own elderly grandparents and gradually expanded to supporting seniors in her local East Toronto community. Today, through Home Instead, she continues that mission on a broader scale—helping enhance the quality of life for older adults throughout the region.
For her, nothing is more rewarding than seeing the smile on someone's face at the end of the day—it's what brings her true peace of mind.
Pauline Wong
Service Coordinator
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Allan Skeete
Manager, Community Relations
As the Community Relations Manager, Allan leads the Business Development side of our team, forging and maintaining strategic partnerships while expanding our network throughout East Toronto. With a unique background in the funeral industry, Allan brings deep empathy and understanding to families navigating life's most challenging moments. This experience allows him to offer holistic support - helping families explore care options, access resources, and cope with transitions at every stage of aging.
Allan's passion lies in ensuring that every individual receives the support needed to maintain independence, dignity, and quality of life, particularly in their golden years. Through his role at Home Instead, he has the opportunity to make a meaningful impact each day - whether by supporting families in crisis, collaborating with community care partners across The Beaches, East York, and Scarborough, or building trusted relationships that extend Home Instead's reach and ensure more families can access the care and support they deserve.
Sonia Gonçalves
Director of Client Services
For over twelve years, Sonia Gonçalves has been a dedicated member of the Home Instead Toronto East team, where she leads with empathy, professionalism, and a genuine commitment to supporting seniors and their families throughout East Toronto.
Before joining Home Instead, Sonia worked with Aramark Canada in the education sector, managing food services at Dalhousie University, York University's Keele Campus, and Glendon College. Her background in hospitality and her love for the culinary arts helped shape her approach to care—where attention to detail, consistency, and warmth are always on the menu.
Born in Setúbal, Portugal and raised in Canada, Sonia is fluent in English, Portuguese, French, and Spanish, and values connection across cultures. Her affinity for seniors began early in life through her own experiences spending time with older adults and was deeply influenced by her mother, who worked as a Personal Support Worker. Those experiences taught her the importance of dignity, patience, and kindness in caring for others.
Sonia's love for the culinary arts and her deep affinity for seniors are reflected in everything she does—she believes that care, like good food, is most meaningful when delivered with heart, patience, and respect. Her unwavering commitment continues to elevate the standard of care and service excellence across Home Instead Toronto East.
Colin Macdonald
Managing Director
Born and raised in Toronto, Colin has first-hand knowledge of the communities which make up this great city. He holds an undergraduate degree from the University of Western Ontario, and a Masters in Business Administration from the University of Edinburgh, Scotland. Colin came to Home Instead through Bruce Mahony, who is the current Managing Director of our Central Toronto Office. With more than two decades of management experience, Colin brings new focus and fresh energy to the Toronto East office serving The Beaches, East York, and Scarborough.
"Our office will remain client centric in everything we do. Value, innovation and quality will remain the principle tenets of our service model. Look to us to provide your family and loved ones with the most sincere, responsive and highest quality supportive care throughout East Toronto."
