CAREGiver Careers

Home Instead Senior Care is looking for caring and compassionate CAREGivers to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community.  Home Instead Senior Care provides a variety of non-medical services that allow our clients to remain in their home and meet the challenges of aging with dignity, care and compassion.

Duties include, but are not limited to:

• Companionship and conversation
• Light housekeeping tasks and meal preparation
• Medication and appointment reminders
• Assistance with grooming and bathing
• Assistance with toileting and incontinence issues
• Alzheimer’s Care

 *No previous experience necessary – skills training provided by Home Instead Senior Care*

Requirements to be a CAREGiver (Senior Care Job):

• Ability to treat and care for community members and their property with dignity and respect
• Ability to communicate with clients in a friendly and congenial manner
• Complete a criminal background check, a vulnerable sector check, 2 professional and 2 personal references
• Possess a valid driver’s license is an asset, but not essential. Driver’s abstract is required.
• Possess a vehicle with valid auto insurance is an asset but not essential.
• Possess a computer/cell phone

We have a variety of shifts available with competitive pay.  Find out more about this fulfilling career opportunity at homeinstead.com

Each Home Instead franchise is independently owned and operated.

View Full Job Details

We are actively looking for a Full-Time Service Coordinator to fill a maternity leave role.

The Service Coordinator is responsible for the assignment of our Care Professionals to the ongoing support schedules of our clients..

Primary duties:

• Manage and maintain client and caregiver schedules.
• Monitor, mediate, and log client and caregiver activities.
• Actively manage and update accurate client and caregiver records within office systems.
• Address any quality concerns through the counseling and supervision of our caregivers.
• Field and route all Service Inquiries, Schedule Changes and Service Cancellations requests.
• Facilitate & administer complex case care reviews with assigned caregivers & management personnel.
• Perform “After Hours On-Call” duties which will include weekday evenings once per month.
• Assist and support with Human Resource and Operational functions including interviews, orientation, training and personnel management.

Secondary duties:

• Assist with special events, mailing of holidays and birthday well wishes
• Help in the development of improved customer relationship management initiatives.
• Assist and participate with billing, payroll.
• Assist with planned Workshops or Community Events or training sessions as defined.
• Participate in quarterly caregiver meetings & distribute monthly caregiver Newsletter.

Supervisory Responsibilities:

• Caregivers and their Schedules.
• Caregiver Availability/Unavailability.
• Client Hospitalizations Updates.
• On-Call reports.

Qualifications:

• Scheduling in home care and community care, health care or senior-related industry required.
• Minimum 3 years’ experience in home care, health care or senior-related industry required.
• Knowledge of Employment Standards Act of Ontario and/or HR role in the management of employees.
• Must have experience in a customer service role.
• Must demonstrate excellent written and verbal communication skills, good assessment skills, effective interpersonal skills, and evidence of sound judgment and good decision-making.
• Ability to work independently, maintain confidentiality and meet key deadlines, organize and prioritize daily, monthly and quarterly deliverables.
• Must have very good computer skills and be proficient in Microsoft Office Suite; specifically Outlook, Excel, Powerpoint
• Previous experience in a quality assurance role would be an asset.
• Must be able to meet mandatory Covid-19 vaccination corporate policy.
• Must be able to successfully complete a criminal and vulnerable sector background check.
• Must possess a valid driver’s license with a clean driving record.
• Canadian Citizen or Canadian Permanent Residency required.

Compensation & Benefits

• Annual Salary: $50,000-$60,000 with additional performance/incentive allotment
• Company sponsored Medical & Dental Benefits Package.
• 37.5 hours per week and contribute to the on-call rotational schedule.
• Paid vacation.