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Is the Elderly Services Provider locally owned?
A locally owned Personal Support Care agency will have a sense of accountability to the community it services. Additionally, active owner management ensures a better understanding and ability to monitor dynamic client needs.

Do they have well trained staff?
Look for staff that are provided with on-going support and training in elder care. Staff competency and personal fit should mirror the requirements of the client’s needs.

Is care available around the clock?
As many elder clients need care at all times of the day or night, as a a result look for an Elder Care Provider that can offer care 24 hours a day, 7 days a week. Consequently, we can offer short-term, long-term, or care on a respite basis.

Is the care personalized and flexible?
As all clients’ needs differ, all elder care plans should differ, as well. Look for a Senior Care Provider who offers a range of services which can be customized to best meet your needs. Ask if the schedule can be adjusted should your needs change.

Can we expect continuity from the caregiver?
To ensure a mutually satisfactory relationship, much thought and effort should be put into both matching the client and caregiver, and to seeing that there is as much continuity as possible with the caregiver.